Shipping Policy
Last Updated: [02-01-2025]
Thank you for shopping with Rudramukhi.com. We are committed to delivering your orders promptly and securely. Please read our shipping policy carefully to understand our procedures and guidelines.
1. Shipping Charges & Eligibility
We offer free shipping on all orders above ₹999 within India.
Orders below ₹999 will incur a standard shipping charge, which will be displayed at checkout.
International shipping charges will be calculated based on destination and weight at checkout.
2. Shipping Time & Processing
Orders are usually processed within 24-48 hours of payment confirmation.
Delivery time varies by location:
Metro Cities: 3-5 business days
Other Cities & Towns: 5-7 business days
Remote Areas: 7-10 business days
Orders placed on weekends or public holidays will be processed on the next business day.
3. Order Tracking
Once your order is shipped, you will receive an email or SMS with the tracking details.
You can track your order through the courier partner’s website using the tracking number provided.
4. Delivery & Acceptance
Please ensure that the correct shipping address and contact details are provided at the time of checkout to avoid delays.
If the package is undelivered due to an incorrect address, additional re-shipping charges may apply.
Upon delivery, check the package for any damage or tampering. If you find any issues, report them to us within 24 hours.
5. Delays & Unforeseen Circumstances
We strive to deliver on time, but external factors such as weather conditions, courier delays, strikes, or natural disasters may cause unexpected delays.
Rudramukhi.com is not responsible for such delays, but we will assist in tracking your order and resolving any issues.
6. Lost or Damaged Shipments
If your package is lost or significantly delayed, please contact us immediately at [support@rudramukhi.com/+917456829999].
For damaged items, provide photos of the package and product within 24 hours of receipt for a resolution.
7. International Shipping
We offer international shipping to select countries. Charges vary based on destination and weight.
Delivery times for international orders typically range between 10-20 business days, depending on customs clearance and other factors.
Import duties, taxes, and other charges are the responsibility of the buyer. Please check your country’s regulations before placing an order.
8. Contact Us
For any shipping-related queries, feel free to contact us:
Email: [support@rudramukhi.com]
Phone: [+917456829999]
Address: [Office 25 Sanyas road, Kankhal, haridwar, Uttarakhand, India 249408]
Thank you for choosing Rudramukhi.com! We appreciate your trust in us.