Terms of Services
Last Updated: [04-01-2025]
Welcome to Rudramukhi.com. These Terms of Service govern your use of our website and the purchase of our products, including Rudraksha beads, stones, bracelets, and malas. By accessing our site or purchasing from us, you agree to these terms. Please read them carefully.
1. General Terms
1.1 Eligibility: By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.2 Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
1.3 Changes to Terms: We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site constitutes acceptance of the new terms.
2. Product Information & Pricing
2.1 Product Descriptions: We strive to provide accurate descriptions of our products, but we do not guarantee that all details are completely error-free.
2.2 Pricing: All prices are listed in [INR] and may change without notice. We reserve the right to correct any pricing errors.
2.3 Availability: Products may be available in limited quantities. We reserve the right to discontinue or modify any product at our discretion.
3. Ordering & Payments
3.1 Order Confirmation: Upon placing an order, you will receive an email confirmation. This does not guarantee order acceptance. We reserve the right to cancel any order at our discretion.
3.2 Payment Methods: We accept payments via [UPI, CREDIT/DEBIT CARDS, NET BANKING, COD ETC]. All transactions are secure and encrypted.
3.3 Order Cancellations: Orders can only be canceled within [2 DAYS] after placement. Once shipped, cancellations are not possible.
4. Shipping & Delivery
4.1 Shipping Policy: We offer shipping across [ALL INDIAN STATES/CITIES]. Estimated delivery times vary based on location.
4.2 Delays & Issues: We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
4.3 Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us within [1] days for resolution.
5. Returns & Refunds
5.1 Return Eligibility: Returns are accepted within [7] days of delivery, provided the product is unused and in its original packaging.
5.2 Refund Process: Refunds will be processed within [3-5] days after we receive and inspect the returned item.
5.3 Non-Returnable Items: Customized products and used items are non-returnable.
6. Intellectual Property
6.1 Ownership: All content on Rudramukhi.com, including images, logos, text, and designs, is our intellectual property and cannot be used without permission.
6.2 Trademarks: All trademarks and logos are owned by Rudramukhi.com and may not be copied or used for commercial purposes.
7. Limitation of Liability
7.1 We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
7.2 Our liability is limited to the amount paid for the purchased product.
8. Privacy Policy
8.1 Your use of our website is also governed by our Privacy Policy. Please review it for details on how we handle your personal data.
9. Governing Law & Disputes
9.1 These terms are governed by the laws of [INDIA/UTTARAKHAND].
9.2 Any disputes shall be resolved through arbitration or legal proceedings in [Jurisdiction].
10. Contact Us
If you have any questions about these Terms of Service, you can contact us at:
Email: [support@rudramukhi.com]
Phone: [7456829999]
Address: [Office 25 Sanyas Road Kankhal Haridwar, Uatarakhand, India, 249408]
Thank you for shopping with Rudramukhi.com!